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Legal information

Cookie policy

Last updated: November 2026 · Bendel Desarrollos S.L.
This is a courtesy translation. If there is any discrepancy, the Spanish version prevails.

1 What are cookies?

Cookies are small files that a website stores on your device, for example to keep you signed in or to remember a preference. This policy also applies to similar technologies, such as the browser's local storage.

2 What types of cookies does this website use?

2.1. By who manages them
  • First-party cookies: sent from our own domain.
  • Third-party cookies: sent from a domain managed by a third party (e.g. Google).
2.2. By purpose

This website only uses technical and preference cookies:

  • Technical or necessary cookies: enable browsing, secure sign-in and protection of forms.
  • Preference cookies and storage: remember the language you have chosen and, only if you ask, your contact details on that device.

We do not use analytics, advertising or social media cookies.

2.3. By duration
  • Session cookies: deleted when you close the browser.
  • Persistent cookies: remain for a set period of time.

3 Cookies used on this website

Cookie Type Domain Duration Source Description
session Necessary app.bendely.es Session First party ASP.NET anti-forgery protection
ARRAffinity Necessary Azure App Service Session Third party Keeps your connection on the correct server instance
ARRAffinitySameSite Necessary Azure App Service Session Third party Load balancing to keep the session on the same server
AI_buffer Technical app.bendely.es Session First party Temporary storage used by Azure Application Insights to send technical performance and error data.
AI_sentBuffer Technical app.bendely.es Session First party Temporary storage used by Azure Application Insights to send technical performance and error data.
.AspNetCore.Mvc.
CookieTempDataProvider
Technical app.bendely.es Session First party Needed for internal flows (e.g. status messages). It stores no personal data and is deleted automatically after use.
Identity.TwoFactorUserId Necessary app.bendely.es Session First party Manages two-step verification (2FA). Essential for secure sign-in.
.Booking.Auth Necessary app.bendely.es Session First party Keeps signed-in users logged in. Strictly necessary for secure access.
.AspNetCore.Culture Preferences app.bendely.es 1 year First party Remembers the language you chose (Spanish or English). Only created if you change the language with the selector.
bendely-mis-datos Preferences Your browser's local storage Until you untick the option or clear your browser data First party Stores your name, phone number and email on this device. Only created if you tick "Remember my details" when booking.
_GRECAPTCHA Necessary google.com 6 months Third party Google reCAPTCHA: protects the booking and sign-up forms against bots and automated submissions. Needed for security to complete the form you request.

4 Processing of personal data

The use of cookies may involve the processing of personal data. The data controller is:

Controller Bendel Desarrollos S.L.
Address C/ Cartagena de Indias, 10 — 28300 Aranjuez (Madrid), Spain
Tax ID (NIF) B21964440
Companies Register Registered in the Madrid Companies Register (Registro Mercantil de Madrid), sheet M-854846 · IRUS 1000451170663
Email dpd@bendel.es

5 Accepting, configuring or rejecting cookies

How to change your browser settings

Your browser settings let you accept, block or disable all or some cookies. If you disable cookies, the website may not work properly or some features may be unavailable.

Firefox Chrome Edge / Explorer Safari
Why don't we ask for your consent?

The cookies we use are necessary for the security and provision of the service you request, or remember a preference you choose, so they are exempt from consent (Article 22.2 of the Spanish LSSI). You can still block or delete them in your browser, although some features may then be unavailable. If we ever use analytics or advertising cookies, we will ask for your consent before setting them.

6 Third-party cookies and international transfers

Microsoft Azure and Google process this data as providers (data processors), following our instructions. Azure servers are located in the European Union. Google may process technical connection data in the United States; Google LLC participates in the EU-U.S. Data Privacy Framework.

7 Updates to this cookie policy

We may update this policy when required by legal or technical changes. We recommend that you review it from time to time.