Legal notice

1 Website owner

In accordance with Article 10 of Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI), we inform you that this website belongs to:

2 What Bendely is

Bendely is a tool used by hair salons, beauty centres, clinics, workshops and other businesses so that their customers can book appointments online. Each booking page belongs to the business whose name appears on it.

3 Your appointment is with the business

When you book, the agreement is between you and the business. The business decides its services, prices, durations, opening hours and cancellation terms, and is solely responsible for the service it provides. Bendel only provides the booking tool and is not a party to that agreement.

You can change or cancel your appointment from the link in the confirmation email, if the business allows it. For any other question about the service, please contact the business directly.

4 Proper use of the website

By using this website you agree to:

• Provide true information that belongs to you.
• Not make fake or bulk bookings, or book on behalf of another person without their permission.
• Not try to access other people's data or interfere with how the website works.

To protect businesses, the website limits repeated bookings and uses anti-bot systems. Bendel may prevent anyone who breaks these rules from using the website.

5 Minors

You must be at least 14 to book on your own. If you are under 14, a parent or guardian must make the booking.

If you are between 14 and 17, you can book services that are usual for your age, but the business may ask for your parents' or guardians' authorisation, or decline to provide a service that is not permitted or that it does not consider suitable for minors.

If you book for a minor in your care, please give your own contact details.

6 Liability

Bendel is not responsible for the service provided by the business, its prices, or any changes or cancellations the business makes to your appointment. Bendel tries to keep the website always available and working properly, but cannot guarantee this at all times and may interrupt it for maintenance or for reasons beyond its control.

7 Business content and how to report it

Booking pages show content published by each business (name, logo, photos, descriptions and prices). Each business is responsible for its content and Bendel does not review it before publication.

If you believe any of it is illegal, write to contacto@bendely.es stating:

• The exact web address (URL) and the content you are referring to.
• Why you consider it illegal.
• Your name and email address, except in reports of child sexual abuse.
• A statement that you are providing this information in good faith.

We will confirm receipt, review the case without delay and objectively, and tell you the decision and how to challenge it.

This address is also the single point of contact for authorities and users under Articles 11 and 12 of Regulation (EU) 2022/2065 (Digital Services Act). Languages: Spanish and English.

8 Intellectual property

The software, design and texts of Bendely belong to Bendel Desarrollos, S.L. The names, logos, images and descriptions of each business belong to that business. They may not be copied or reused without permission.

9 Data protection and cookies

How your data is processed when you book is explained in the Privacy Policy. The cookies used by this website are listed in the Cookie Policy.

10 Governing law

This legal notice is governed by Spanish law. Any dispute will be resolved by the courts that have jurisdiction under the applicable rules; if you are a consumer, those of your place of residence.